Our values

The national fire and rescue service has a set of values we are committed to. These are set out below.

However, at Cambridgeshire Fire and Rescue Service we have three core values we expect all staff and fire authority members to demonstrate in their behaviour to each other and to all members of the public. These are:

Welcome - we welcome people into the workplace and create a working environment that is open and inclusive, which offers help and support.

Respect - we respect the differences in groups of personnel and the public and take into account the right for people to be different, valuing diversity rather than demeaning it.

Dignity - our treatment of people should conform to a standard of behaviour that is socially acceptable to all members of the community we serve.


Values of the national fire and rescue service

Service to the community

We value service to the community by:

  • Working with all groups to reduce risk
  • Treating everyone fairly and with respect
  • Being answerable to those we serve
  • Striving for excellence in all we do



We value all our employees by practising and promoting:

  • Fairness and respect
  • Recognition of merit
  • Honesty, integrity and mutual trust
  • Personal development
  • Co-operative and inclusive working



We value diversity in the service and the community by:

  • Treating everyone fairly and with respect
  • Providing varying solutions for different needs and expectations
  • Promoting equal opportunities in employment and progression within the service
  • Challenging prejudice and discrimination



We value improvement at all levels of the service by:

  • Accepting responsibility for our performance
  • Being open-minded
  • Considering criticism thoughtfully
  • Learning from our experience
  • Consulting others