Managing contracts and payment
Managing our contracts
We will work with you to achieve the best service possible. Where we enter into a long-term relationship with you we expect to work together to achieve a continuously improving service for the Fire Authority and service users.
We will monitor your performance against any key performance indicators (that have been either specified by the Fire Authority or agreed with you and form part of a Service Level Agreement) and for compliance with your health and safety, equalities and environmental policies as agreed with us.
How we pay you
As set out in our Financial Standing Orders, we will pay you within 30 days of receipt of invoice as the norm or within any subsequently agreed terms.
We pay our suppliers via BACS into a bank or building society account.
