Flooding

Floods can happen quickly so don't wait until it is too late to think about preparation.

Floods can be caused by heavy rainfall so you can be vulnerable even if you don’t live by a river or waterway.

Do some research to find out:

  • Whether your area has flooded before and if there is any specific flood advice for your area
  • Whether you are in a flood risk area
  • How to turn off your electricity and gas supplies
  • What is covered by your insurance
  • Who you can call if you need assistance (link to useful contacts list)

While it's impossible to completely flood-proof a property, there are lots of things you can do to reduce the damage flooding can cause. The Government's website has a useful guide to preparing your home for flooding.

Get alerts for your area

We recommend signing up to Floodline: 0345 988 1188 to receive automated flood warnings in your area. You can register online on the government website Sign up for flood warnings page

You can also monitor flood alerts and warnings on the government website Flood Information Service pages.

If your home floods

If your home floods follow this advice:

  • When the water reaches you, turn off the gas, water and electric
  • Go upstairs if possible
  • If trapped by flood water, stay visible by a window and call for help
  • Do not drink flood water or eat food that has been contaminated by flood water
  • Do not attempt to wade through flood water, or drive through it
  • When the water goes away do not turn your gas, water or electric back on until they have been checked by your supplier