CFRS Gateway

Fire Safety advice for residents and businesses

Welcome to the CFRS Gateway

You can use the Gateway to request advice, to request that we visit you, or to raise a concern.

You can do this whether you are a private individual or a business (or business premises) owner, and whether or not the request or concern is about your property or business, or somebody elses.

In an emergency always dial 999.

How to use the Gateway

Please choose one of the options below to start:

Home
I want to ask for information or advice about something to do with my home or someone else's home, or a member of a household.

This includes requesting a FREE Home Fire Safety Check (what are these?) and Firesetter Intervention (what's this?).  Our section on Fire Safety in the Home contains lots of useful information on a range of topics.
Business
I want to ask for information or advice about something to do with a business or a business premises.

Our section on Fire Safety in the Workplace, containing guidance documents and practical information, may help you initially, too.
Public Safety
I wish to raise an immediate public safety concern.