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ICE Contact

In an emergency situation, you may not be with your family.  It is important that you can all stay in touch with each other.  If you are unconscious or cannot communicate, the emergency services should be able to get in touch with someone on your behalf.

To help emergency service staff know who to contact, set up an ICE contact in your phone. This stands for In Case of Emergency. Enter 'ICE' as a new contact name and then assign a phone number to it of the person you would want someone to contact if you were taken ill or taken to hospital. This can be anyone - a partner, parent, friend etc.  Your ICE contact must agree to this, and should know any important medical information about you.  If you don’t have a mobile phone, write the information on a card in your wallet or purse.

You can have more than one ICE by listing them as ICE1, ICE2 etc.