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safe and well visit

Safe and Well Visit

Cambridgeshire Fire and Rescue Service is committed to supporting the safety and wellbeing of residents in all of the communities that we serve.

The Safe and Well visit will provide us with sufficient information to support you and, with your permission, refer you to selected partner agencies, who will be able to support you further. We will not share your data with marketing companies or for other purposes.

Our visit will last no longer than 60 minutes and is completely FREE of charge. Our visit will assess six key elements:

  1. Fire safety in the home - including cooking, general safety and escape plans.
  2. Falls prevention - including simple remedial action such as replacing lightbulbs or taping down loose carpet.
  3. Alcohol use - Alcohol related hospital admissions are steadily increasing. illness in the over 65s is on the increase. We can provide you with helpful information.
  4. Stay well and warm - Can you afford to heat your home? Do you have access to a hot meal? Do you access the all the services available to you?
  5. Crime reduction - We can provide advice on making your home more secure in addition to advice to make you less vulnerable to scams or fraud
  6. Smoking - need a helping hand to quit? Our partners can offer you the help and advice you need to stop smoking.

You are under no obligation to answer any questions that you do not want to, but the more information you provide us with, the better we will be able to support you. We can also provide advice in relation to promoting the health and safety of individuals with hoarding concerns, as well as providing valuable information to care providers.

Am I entitled to a FREE visit or a FREE Home Fire Safety Check?

Safe and Well Visits and Home fire safety checks are available to those who are most vulnerable in our community. This may include those who smoke, have a disability or mental health problems and are prioritised according to individual risk. You can find out if you or a family member or friend are likely to be eligible for a free home fire safety check by completing a short questionnaire or contact the automated message line on 0800 917 9994 and leave a message including the persons name, address and daytime phone number to receive a call back.

If you are a member of a professional body making a referral on behalf of someone else please use the following link Safe & Well Referral


How to carry out a fire risk assessment yourself

You can risk-assess your home quite easily.

Take the opportunity to sit down with your family and talk about the fire risks in your home and what you would do if a fire started. Make an escape plan and test your smoke alarms at the same time.

Visit our home safety pages or the Fire Kills website for more information and self-help advice.