Business Support Assistant

Join Cambridgeshire Fire and Rescue Service as a:

• Business Support Assistant (Permanent role) 
• Business Support Assistant – Receptionist (12 months Fixed Term role) 

Salary: £25,584 - £27,269 pa plus excellent benefits 

Hours: 37 hrs per week 

Contract: One permanent, one 12 month fixed term role)

Location: Service Headquarters, Huntingdon 

 

Take your career further with a Service that puts people first. 

Being part of Cambridgeshire Fire and Rescue Service (CFRS) isn’t just about fighting fires - it’s about also making a difference through innovation, technology and collaboration. We’re looking for a Business Support Assistant (Permanent role) or a Business Support Assistant – Receptionist.  This is your chance to apply your skills where it really matters.  If you're looking for a role where you can make a real difference all the while growing your career, CFRS could be the perfect place for you. 

 

Why Choose CFRS? 

At CFRS, our people are our greatest strength. We take pride in our culture of inclusivity, collaboration, and professional development. 

A Service that values you: 
94% of our employees care about the future of CFRS 
88% are proud to work for CFRS 
78% would recommend CFRS as a great place to work 

A culture that inspires and motivates: 
81% our people would still like to be working here in two years’ time 
83% feel motivated to give their best every day 
82% are satisfied with CFRS as an employer 

Opportunities for growth – whether it’s learning new technologies, supporting projects, or gaining industry certifications, we support professional development every step of the way. 

A culture of innovation and inclusion – we foster an environment where your ideas matter, and where every individual is valued, included, and empowered to excel. 

 

About the role 

Are you passionate about customer service and looking for something different? Following an internal promotion for one of our current team members, we have an exciting opportunity to join our modern and progressive Fire and Rescue Service.  

If you like every day being different and want to work with our dynamic front line colleagues, support teams and the community then this role would be great for you!  This is a key role at the heart of Cambridgeshire Fire and Rescue Service.  You will be joining our well-respected business support function, contributing to the effective provision of administration support services, while ensuring they are delivered to a high standard. 

This is an exciting opportunity to work in an agile, dynamic environment, supporting a service that truly impacts the community. 

 

About you 

We welcome applications from all backgrounds and experiences, but the ideal person will have:  

• Clerical/Customer Service experience 

• Experience of handling and maintaining computerised records / data files 

• Fully proficient at using IT systems, with a good working knowledge of Microsoft Windows and Office packages 

• Understanding of requirement for confidentiality 

• Good typing/word processing skills 

• Approachable and adaptable - able to work flexibly to meet demands of service 

• Able to work as part of a team to deliver services 

• Confident telephone manner  

• Able to prioritise workload and complete in a timely manner. 

• Articulate communicator, able to present and explain issues verbally and in writing. 

• Excellent interpersonal skills with the ability to develop effective working relationships and maintain rapport with others - able to communicate in a friendly, open and constructive manner 

If you do not fully meet all of these requirements but believe that you can clearly demonstrate in other ways the range of valuable skills, experience, and knowledge recognised as relevant and important to this role, we would welcome hearing from you. 

 

When you join CFRS, you’ll benefit from: 

• Career progression and specialist training – Whether you want to develop new skills, gain qualifications, or advance into leadership, we’ll give you the opportunities to grow. 

• Health & wellbeing support – Your wellbeing matters. We provide access to mental health resources, an Employee Assistance Programme, and occupational health services to support you throughout your career. 

• A culture of inclusion & belonging – We don’t expect you to fit a mould—we want you to bring your whole self to the job.  

• As a Disability Confident Employer, we’re committed to creating a diverse and inclusive workplace, with inclusion ambassadors and networks in place to champion every member of our team. 

 

Additional Rewards & Benefits: 

•  24 days annual leave (plus bank holidays), increasing with long service 
  
• Competitive pension scheme 

• Family-friendly policies, including flexible working 

• Free on-site parking (site-specific) 

• Access to Blue Light Discounts at hundreds of retailers and events 

 

Make the move. Make a difference. Join CFRS today. 

To apply for this opportunity please review the Recruitment Pack, complete an EDI Form and send your CV and covering Letter (detailing your suitability for the role in line with the person specification held in the recruitment pack) to recruitment@cambsfire.gov.uk   

*Please note any CVs submitted without a Covering Letter will not be considered.