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Our Inspection Report

The Government commissions Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services to inspect all 44 fire and rescue services. The general inspection looks at three main areas – how effective we are, how efficient we are and how well we look after our people. Other themed inspections can also be carried out such as the one last year looking at how we had responded to the Covid pandemic. 

In 2018, we achieved Good across all three areas of the general inspection.  

We were inspected again in the Spring of 2021 and received our outcome in December 2021. We were again rated as Good in all three areas, putting us among the best performing fire and rescue services in the first tranche (only 13 of the 44 fire services were inspected in the first round, others will be completed by the end of 2022). 

Summary from the 2021 inspection 

The inspection team commented on the positive and constructive way that we engaged with the inspection. 

It found that overall we are doing a good job, that we are effective and efficient at keeping people safe and secure from fire, and we look after our people well. 

It recognises that we prioritise the physical and mental health and wellbeing of our staff and it was pleasing to read that colleagues from all levels of the organisation told the inspection team that it is a great place to work.  

The report also recognises our investment in continuous improvement. The inspection team found marked improvements since its last inspection, notably in how we respond to and learn from operational incidents, share risk information with other fire and rescue services and partners, and evaluate our prevention and protection activities. 

The report also highlights areas in which we can continue to improve and we welcome this feedback. Many of these are around assuring what we do or more clearly linking activities to our risk management plan. We will review these and build them into our action plan for the next 12 months. 

We are incredibly proud of our inspection outcome and of all staff as each and every person in the Service has contributed to this report, and this has been achieved despite the challenges many people have faced during the pandemic.  

You can read the full report on the HMICFRS website and our news release response.